Shipping policy
Shipping Policy
Processing Time Orders are processed within [X] business days. Orders are not processed on weekends or public holidays.
Shipping Rates & Delivery Times
Our Shipping prices are based off the weight of your garment.
Our Standard Shipping rates are:
- 0-500g: $12.54
- 501g - 1kg: $14.82
- 1kg - 3kg: $17.46
- 3kg 0 5kg: $20.28
- Extra Cost per KG over 5kg: $2.16
Our Express Shipping rates are:
- 0-500g: $18
- 501g - 1kg: $22.2
- 1kg - 3kg: $27.6
- 3kg 0 5kg: $34.8
- Extra Cost per KG over 5kg: $3.6
Our International Shipping rates are:
- 0-500g: $18
- 501g - 1kg: $22.2
- 1kg - 3kg: $28.2
- 3kg 0 5kg $33.48
- Extra Cost per KG over 5kg: $8.4
International Shipping
We do ship internationally. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
New Zealand Shipping
We ship to New Zealand! Delivery to New Zealand typically takes 7–21 business days depending on production and supply times, as our products are made to order. International orders, including New Zealand, may be subject to customs duties and taxes upon arrival, which are the responsibility of the customer. Once your order has shipped, you'll receive a tracking number via email.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number.
Lost or Damaged Orders
If your order arrives damaged or doesn't arrive at all, please contact us at lostatseaco86@gmail.com within 14 days of the expected delivery date.